Customer centricity: A key priority across all lines of business

Customer experience is expected to overtake price and product as the key brand differentiator by 2020. Get ahead of the competition now by personalizing your organization’s customer experience strategy. Read the Customer Centricity e-book to learn how to unify… Read More →

Move to the connected AI business cloud

Not so long ago, siloed client data was the norm. Client relationship management (CRM) software was usually used by sales teams to track their meeting data, but it was often only installed in onsite computers and keeping it updated… Read More →

Move to the connected AI business cloud

Not so long ago, siloed client data was the norm. Client relationship management (CRM) software was usually used by sales teams to track their meeting data, but it was often only installed in onsite computers and keeping it updated… Read More →

Amplify your apps with Microsoft Teams Developer Platform

Collaboration software is evolving. These days, just having chat-based capabilities is simply not enough, as anyone who’s ever received nefarious “check your email” messages can relate. That’s why leading enterprises are constantly striving for integration and convenience. After all,… Read More →

How NASCAR team Hendrick Motorsports uses Microsoft Teams to win races


For the 2018 racing season, NASCAR imposed new regulations on competitors, including limiting the number of team members allowed on the track during races. For legendary race team Hendrick Motorsports, this meant that many of the race-day crew would… Read More →

Social Asset B: Curate an end-to-end digital buying experience with AI-generated customer insights

Learn how to curate an end-to-end digital buying experience with AI insights. Subscribe now! View: Social Asset B: Curate an end-to-end digital buying experience with AI-generated customer insights… Read More →

Use machine learning to analyze candidate information and recruit the best talent. Learn more about Microsoft Teams.

Recruiting has evolved. Fueled by machine learning and AI, today’s top recruiters are implementing a host of digital tools to not only help them locate the best talent, but also statistically identify which candidate is the best for each… Read More →

Keep your citizen and patient information secure with the power of the cloud. Learn more about Microsoft for Government.

Accurate client information is the holy grail of customer service. And it’s no secret that keeping your customer service teams’ data constantly updated is key to securing happier customers and brand loyalty. Less talked about, however, is the fact… Read More →

Thought Leadership: Teams Future Features

This article describes various new features in Microsoft Teams, including enabling calls in separate windows and pinning meeting controls to the top of your screen. Read More…… Read More →

Thought Leadership: Teams Future Features

This article describes various new features in Microsoft Teams, including enabling calls in separate windows and pinning meeting controls to the top of your screen. Read More…… Read More →

Microsoft Talentsoft Dior Partner Story


Few things are more challenging than having a co-worker or boss who isn’t prepared for their current position. To be fair, though, recruiters have a lot resting on their shoulders and they’re well aware of the importance of their… Read More →

Providence St. Joseph Health provides a personalized patient experience with Microsoft Dynamics 365

Call center representatives in the medical industry have a crucial role to play. Not only must they solve the caller’s issue, but they must do so while conveying empathy, assertiveness, and confidence to the person on the line using… Read More →

A company crazy about chocolate, serious about people, uses Microsoft Teams to build personal relationships


Dutch startup Tony’s Chocolonely grew out of a journalist’s exposé of child slave labor in the cocoa industry and his dream of making the chocolate trade slavery-free. The Amsterdam-based company grew quickly, but its original collaboration apps didn’t support… Read More →

Grant Thornton closes new opportunities faster with Dynamics 365 Sales Insights and AI


To best serve its clients, Grant Thornton must tie its extensive knowledge of macro-level economic and industry trends to the micro-level business needs, motivations, and challenges faced by individual executives within its client base. The global accounting and consulting… Read More →
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