Microsoft Project Cortex Announcement – What do YOU think?

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What do YOU think?

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For those not following the buzz, here’s a quick read.

I think this is very interesting.  Beyond Project Cortex (again, cool stuff there), it’s becoming impossible not to look at “our business” holistically.  Data, Information, Records, Knowledge, IT, legal, etc.  You must be a lifelong learner who thinks out of the box to imagine what is possible when these (and other fields) are blended synergistically.  Where I am, making the best possible data-driven decisions “at the speed of relevance” is paramount…sure it’s the same for all of you.  Developing one’s own subject matter expertise is only half the goal for the modern workforce, the other half is developing a broad/deep network of folks who grew up doing the things you didn’t with data and information.  That makes AIIM’s community forums super relevant, now more than ever!

It’s worth watching Satya Nadella’s entire 1hr 52min opener given this past Monday at MS Ignite to see what Microsoft is up to–regardless of where you stand/sit/feel about this company.  I’d be interested to hear what @Ian Story , our AIIM Board Chair and MS guy, who is in Orlando at MS Ignite right now ​might contribute to this thread.

I’m impressed by the open approach MS is taking with most everything.  Clearly, deriving value from content has many stakeholders and local success will be characterized by massive collaboration and knowledge sharing–as a cultural necessity.  So, I ask myself how will I help build/execute what Project Cortex represents as a concept?  Conceptually, it’s not a Microsoft thing, it’s the way we need to work.

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Mark Patrick, CIP, CDR USN (Ret.)
Immediate Past Chair, Board of Directors
AIIM International
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IFor those not following the buzz, here’s a quick read.

I think this is very interesting.  Beyond Project Cortex (again, cool stuff there), it’s becoming impossible not to look at “our business” holistically.  Data, Information, Records, Knowledge, IT, legal, etc.  You must be a lifelong learner who thinks out of the box to imagine what is possible when these (and other fields) are blended synergistically.  Where I am, making the best possible data-driven decisions “at the speed of relevance” is paramount…sure it’s the same for all of you.  Developing one’s own subject matter expertise is only half the goal for the modern workforce, the other half is developing a broad/deep network of folks who grew up doing the things you didn’t with data and information.  That makes AIIM’s community forums super relevant, now more than ever!

It’s worth watching Satya Nadella’s entire 1hr 52min opener given this past Monday at MS Ignite to see what Microsoft is up to–regardless of where you stand/sit/feel about this company.  I’d be interested to hear what @Ian Story , our AIIM Board Chair and MS guy, who is in Orlando at MS Ignite right now ​might contribute to this thread.

I’m impressed by the open approach MS is taking with most everything.  Clearly, deriving value from content has many stakeholders and local success will be characterized by massive collaboration and knowledge sharing–as a cultural necessity.  So, I ask myself how will I help build/execute what Project Cortex represents as a concept?  Conceptually, it’s not a Microsoft thing, it’s the way we need to work.

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Mark Patrick, CIP, CDR USN (Ret.)
Immediate Past Chair, Board of Directors
AIIM International
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Mark –

Yes, Microsoft’s investments are interesting and powerful.  While Cortex focuses on making information more like knowledge, there’s a huge gap that we have to cover.  Knowledge management as a separate discipline exists because it’s the bridge between the information that we have in our systems and the knowledge that we have in our heads.  While Cortex makes the first step making knowledge management easier, there’s still miles to go on this journey.

The “Microsoft 365 and the future of productivity” session has more (but still not much) on Project Cortex.  I’d recommend it for anyone that wants to see what Microsoft is doing to bring knowledge management into the broader information management fold.

Rob

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Robert Bogue
President
Thor Projects LLC
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Thanks for the @mention, @Mark Patrick and sorry it took a month+ to chime in here, between Ignite, vacation, Thanksgiving, etc. it has been busy.  Oh, and then this little thing called Project Cortex that our CEO announced, we’ve had thousands of folks have signed up to be part of the preview, ​​​busy times here at Microsoft.

For those that want a quick refresher on Project Cortex, or to click through some demos (great videos AND click through demos available at the bottom of the page), check out https://aka.ms/ProjectCortex – and you can also sign up to be a candidate for the preview there (but just know the wait list is long at this point, per above).

Taking off my Microsoft hat and just thinking about it as a practitioner who has been in this space for over 20 years, I think the opportunity is to take the content we’ve all been squirreling away in traditional “approve, then search and retrieve” types of applications (mortgages, claims, invoices, etc.) in our “ECM” systems, and do something much more interesting with it than just keep it around until it reaches its retention, with occasional search/retrieve.  Surfacing this information in the apps people use throughout their day (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) with topic cards and topic pages, enriching their experience with search, and for the first time, doing capture natively in SharePoint, is a pretty big deal.

Or, at least, we think it is a big deal – we’ll see how it goes as we get to general availability in the first half of 2020 🙂

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Ian Story
Chairman of AIIM Board
Principal Program Manager
Microsoft Corporation
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Mail@… and @Mark Patrick, as the guy that started this particular thread, I’m definitely looking forward to seeing how Cortex will play out in an actual released product!��

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Us too, Lorne 🙂

Seriously though, check out the demos on the site (https://aka.ms/ProjectCortex), particularly the click throughs, that’s all based on the current state of the product – lots more to come as we wrap up development for the first version, but we’re very excited about it so far!

Happy Holidays!

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Ian Story
Chairman of AIIM Board
Principal Program Manager
Microsoft
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I was intrigued by the original posting and wondered if this meant some renewed excitement/interest in concepts of knowledge management, which were once front and center in our industry, before the ascendancy of big data and machine learning.

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[Norman] [Mooradian]
[Sr. Solution Analyst]
[KMBS, Inc.]
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Hi Norman!
Absolutely, knowledge management is back (and maybe it never went anywhere!).  My observation is that KM in the past was plagued by the challenge of feeding what you (or your team or organization) know into the system and keeping it current, and it was also really hard to discover that knowledge when you needed it, where you were working.  I think Project Cortex changes the game here in these two ways, as it makes it much easier to feed the system, and much easier to access the knowledge in context of where you’re working.

From the point of view of feeding the system – Project Cortex has access to the content in Microsoft 365, which includes email, chats, calendars, files, web pages, etc. and also has connectors to talk to other systems (we’ve announced things like ServiceNow and MediaWiki and file shares for instance).  It can mine knowledge out of these and create a topic page, which you can then edit/curate (instead of having to create it all from scratch), and also have discussions, see related topics, etc. all on that page.

From the point of view of access to the knowledge – Project Cortex exposes this knowledge in context, wherever you’re working – could be in an email in Outlook, a chat in Microsoft Teams, while working on a document in Word or a presentation in PowerPoint (or spreadsheet in Excel), or just on a webpage on your portal or something like that.  When a topic is used from the knowledge management system, you can hover and see a summary of it (we call this a topic card), and then click to go straight to the topic page noted above.

By no means are these all the challenges in knowledge management, but we think we’re doing something that will help advance the space significantly – we’re excited to roll it out in 1H of 2020.  In the meantime, go here for more info – Project Cortex.

Happy Holidays!

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Ian Story
Chairman of AIIM Board
Principal Program Manager
Microsoft
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I think it would be exciting to revisit knowledge management again, especially if ML/big data can be part of the strategy. ML/big data seemed to me to change the paradigm from knowledge representation/capture to (artificial) knowledge creation. Done at scale and low cost, it makes human knowledge appear expensive to cultivate or employ in comparison. If XAI cannot open the black box, the human element may become tangential to the loop.  An integration of the KM and ML/big data paradigms in an organization knowledge strategy with content at the center would be very attractive to work on.
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[Norman] [Mooradian]
[Sr. Solution Analyst]
[KMBS, Inc.]
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Some of the artifacts from AIIM’s last pass at KM are available in StratML (ISO 17469-1) format at http://stratml.us/drybridge/index.htm#AIIMKM

The proposal that Denise Bedford and I submitted on April 18, 2013, to specify a Human Reference Model is available at http://ambur.net/HRMProposal.pdf

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Owen Ambur
StratML Community
http://stratml.us/
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Thanks for sharing this.

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[Norman] [Mooradian]
[Sr. Solution Analyst]
[KMBS, Inc.]
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The content of Microsoft’s rather amorphous blog article on Project Cortex is now available in StratML Part 2, Performance Plan/Report (formerly ANSI/AIIM 22:2017) format at http://stratml.us/drybridge/index.htm#MSPC or, more specifically, http://stratml.us/carmel/iso/part2/MSPCwStyle.xml

See also this posting on LinkedIn:  https://www.linkedin.com/posts/owenambur_if-i-only-had-a-brain-evolving-a-prefrontal-activity-6598252645088063488-Vboo

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Owen Ambur
StratML Community
http://stratml.us/
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